Advocate optimized our network and mobile plans to reduce spend and improve the contract terms.

The Background

With its software, hardware and portfolio of services, this technology company enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology and small business. The company does business in 180 countries and its main products are point-of-sale terminals, automated teller machines, check processing systems, barcode scanners and business consumables.

The Challenges

The company’s annual global network and U.S. mobile spend exceeded $13 million. With heavy reliance on its global network for everyday operations, it would be extremely difficult to execute a large-scale migration from its current network providers. It was also crucial for Advocate to evaluate the company’s future goals as it formulated its recommendations throughout the spend optimization project.

Our company needed insight into our current network and mobile state to determine if our current contract rates were fair and competitive.


The Solution

Advocate conducted a current state network and mobile services assessment, followed by the creation of a future state roadmap that led to an 18-month strategic sourcing roadmap and project plan. The company’s top seven technology service providers were responsible for over $10 million of its annual $13 million budget, so Advocate conducted an RFP which secured lower costs and consolidated network circuits from 25 providers into the company’s top provider, resulting in 15.8% annual network savings of $1.3 million.

Optimizing network and mobile sourcing challenges into a cost savings advantage.

Optimizing the company’s network and mobile plans allowed for the company to make significant reductions in spend, while allowing day-to-day operations to continue without interruption. Advocate also helped to provide full inventory visibility, improvement in situational awareness and enhanced scalability.

Our company needed insight into our current network and mobile state to determine if our current contract rates were fair and competitive.


The Result


  • The company selected the status quo mobile services provider with newly negotiated contracts, resulting in $455K in annual US mobile savings. This is a pivotal choice for the company to continue operating at full capacity on a day to day basis.

  • The company moved forward with Advocate’s recommended vendor network contract, consolidating 25+ providers to one single provider, achieving $1.3 million in annual network savings and a one-time signing bonus credit of $158K.

  • The combination of both the re-negotiated global network and US mobile contracts totaled $1.8 million in annual savings or 15.8% and improved contract terms and conditions.


We are ecstatic with the optimization of our network spend and improvement in inventory visibility.